The Web Portal provides increased levels of automation for your transit agency/organization depending upon current call volumes, types of paratransit services and size of agency. This feature enhances the productivity of your agency’s reservationists and dispatchers. It captures information from the Internet, which populates that information to operator screens to speed up the trip entry process. It also lets you search for and compare similar addresses, customers, Web users, and trips to reduce the number of duplicates in the database. The Customer Portal consists of the Web Portal and IVR Solution, which can each be used separately or as a seamless package.
BENEFITS:
- Allow your customers and partners to book trips, look up information, etc.
- Save time and overhead, while providing better service
- Improve communication with your stakeholders
Would you like to learn more?
RouteMatch Web Portal Information Sheet
