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Transportation providers face tough challenges these days. Labor and fuel prices are on the rise. Budgets remain flat or declining. Yet demand is soaring in many areas due to the need for specialized service and the rising aging population. How can transportation providers offer the best possible travel option to riders, while still sustaining and growing operations?
Instead of handling these issues alone, organizations that share overlaps in service areas or ridership can work together or provide coordinated transportation. Not only can this open up more vehicle capacity and reduce operational costs, coordinated transportation often results in fulfilling under-served areas and communities and greater customer satisfaction. Taxis, van-pools, fixed route services, and other transit agencies are just a few examples of such transportation options.
RouteMatch provides complete resources for Mobility Management that allow organizations to expand their service areas and improve ridership reach holistically.
By having all technologies readily available in one package, agencies have a comprehensive mobility management solution for coordination and driving multi-modal initiatives.
“We now average 300 trips a month that were denials that we’re now able to give trips to. Before, there was no way to fill in a hole for someone who had been denied a trip. Now, we can fill in those gaps and deliver better service to our riders.”
“Our call center complaints have gone down from 125 complaints per month to 15 complaints per month. Call waiting has gone down from eight minutes to one and half minutes. This frees people up so they can do other things.”
Project Amistad Partners with EPV Group and RouteMatch Software and Achieves Efficiencies with Multiple ITS Technologies Project Amistad, a not for profit agency and the second largest transportation agency in the El Paso, Texas area, provides services to elderly persons, persons with disabilities, and persons at risk through transportation programs throughout West Texas. The Medical…Read More >>
Want to learn more about our Company or Technology?
Our technology offers a single enterprise solution for mobility management service integration.
RouteMatch’s multi-modal technology platform lets organizations take advantage of one technology foundation to tackle multiple passenger transportation challenges.
With high fuel and labor costs, safety concerns, and the need to improve customer service, one of the best investments transit agencies can make is in mobile data management technologies.
RouteMatch’s Routeshout helps you manage all your ridership communications needs- all from one traveler information platform.
RouteMatch Software, Inc. is an innovative, privately-held passenger transportation technology company. Providing mission critical Intelligent Transportation Systems (ITS) is our primary focus.