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Mass Transit’s John Hollenhorst interviews Tim Quinn, Executive Vice President, RouteMatch Software on what’s new at RouteMatch, mobility management, and using technology for engaging riders, improving operations, and connecting communities. Highlighted is RouteMatch’s new end-to-end passenger transportation management platform. APTA Conference attendees Denver RTD and Intercity Transit are also featured, describing their experience with RouteMatch. Click here to watch the video.
“The Coweta system’s improvements were the result of improving the dispatching and routing through RouteMatch.”
Coweta County’s Transit System has been honored by the Georgia Transit Association for recent improvements in the system.
The Coweta County Transit System was the winner of the GTA Performance Award, which was presented at the association’s annual conference last week in Athens.
Another huge addition was the technology, provided by RouteMatch Software. The new technology not only makes it easier for staff, it makes it a lot more convenient for riders. The software allows for tracking buses as well as providing cell phone applications that show riders where the buses are in real-time, the ability to access routes from any web browser and even has an interactive voice response for riders to call in and get updated information.
“Any Minnesota rural transit system that isn’t using RouteMatch or equivalent software ought to look into it post haste”
In six counties of west-central Minnesota, residents don’t need bus schedules or route maps to get around by public transit. They just call the Rainbow Rider dispatcher to schedule a pickup. It’s a common dial-a-ride system for rural transit, but one that’s become more efficient and economical thanks to recently introduced software called RouteMatch.
The Berkshire Regional Transit Authority in Massachusetts is partnering with a nonprofit organization to put homeless veterans to work in an intermodal transportation center.
A new intelligent transportation system and a team of homeless veterans could soon rewrite the book on bus travel efficiency in Berkshire County, Mass. The Berkshire Regional Transit Authority (BRTA) has partnered with Soldier On, a nonprofit organization supporting veterans, and RouteMatch, a transportation software provider, to establish a one-click, one-call center within the Authority’s Intermodal Transportation Center. When completed next year, riders will have access to real-time information on bus arrival times, Wi-Fi access and other amenities. Many veterans will also be employed to staff the center. Read More.
Bus schedules for Cities Area Transit in Grand Forks and East Grand Forks just got a lot handier. A new phone and web application debuted earlier this summer that allows patrons to view bus routes and departure times instantly. The app is called RouteShout, and CAT Mobility Manager Ali Rood said it will make riding public transit easier for regular and new riders. Read More.
Oklahoma State University (OSU)-Stillwater Transit Services, serving the campus of OSU and surrounding community of Stillwater recently upgraded their paratransit service with RouteMatch Software’s Demand Response system.The system includes automated scheduling, dispatching, and routing abilities as well as trip optimization, reporting and an integrated platform built for expandable features. Read More.
In recent years, the largest U.S. public transit systems have begun releasing their schedule, fare, station, real-time vehicle location, and other data to the public in easy-to-use open digital formats. Using that open data, third-party developers have created a bonanza of new mobile and web applications for customers—everything from a signal that a specific bus stop is approaching to a multimodal trip planner that integrates bus, train, and bike. Read More.
DENVER’S PARATRANSIT PROVIDES NEW RIDER TOOLS, PASSENGER TRANSPORT
From its very inception two decades ago, the goal of the access-a-Ride program operated by Denver’s Regional Transportation District (RTD) has been to address the mobility needs of individuals with disabilities, to adhere to the requirements of the Americans with Disabilities Act (ADA), and to align with the policies established by the RTD Board of Directors and RTD’s ADA Paratransit Implementation Plan. Those remain the goals of the program today. Read More.
SOUTH MISSISSIPPI MASS TRANSIT SYSTEM CONTINUES TO MOVE PEOPLE AND BUSINESS, FIGHT FOR FUNDING, THE JOURNAL OF SOUTH MISSISSIPPI BUSINESS
Managing the mass transit system on the Coast is complicated, but the philosophy is simple: When you keep people moving, the economy keeps growing. It’s a philosophy that’s working, for now. But in just a few months, the plans could start coming off the rails. Read More.
The Tyler Transit Department has launched RouteShout, a free smart phone app that allows riders to view current bus routes and arrival times for Tyler Transit, according to a press release from the city. The free app can be downloaded from www.routeshout.com. “By adding this technology we can provide an alternative source of updated and accurate information to our customers,” James Oliver, transportation operations coordinator, said in the press release. “RouteShout is an easy-to-use mobile app that can assist customers in their efforts to utilize Tyler Transit. Tyler is the only city in Texas using the RouteShout technology.” Read More.
As technology grows exponentially, new devices and “smart” solutions help operators examine their vehicles on the spot rather than waiting for weekly, monthly or even quarterly performance reports to make educated modifications. And the visibility, via data collection, can provide guidance on troubleshooting as well. Read more.
Bus drivers for Cache Valley’s clients of the Cache Employment Training Center — responsible for nearly 13,000 trips over the past summer — now have new technology at their finger tips to make their jobs a little easier. Just recently, the bus fleet of 15 received Android mobile tablet devices, thanks to a grant from the Utah Department of Transportation and Federal Transit Administration. Funded in 2009, but just now coming to realization, the grant also covers an additional vehicle to the CETC fleet and more bus attendants. Read More.
The City of St. John’s, Newfoundland MVT Canadian Bus and RouteMatch Software have partnered to improve the City’s GoBus Accessible Transit operations through expanded advanced intelligent transportation (ITS) technologies. GoBus Accessible Transit is operated by MVT Canadian Bus and serves the City of St. John’s and the City of Mount Pearl, providing door-to-door accessible transit services to persons with disabilities and those unable to use public transit. MVT Canadian Bus assumed operations in 2012 with 18 new vehicles equipped with state-of-the-art technology by RouteMatch. Read More
HOW GEORGIA IS ELIMINATING THE BUS BUNCH – TECHNOLOGY IS KEEPING PUBLIC TRANSIT RUNNING ON TIME, STATETECH MAGAZINE
You wait and you wait and you wait for a bus. Then, just as your patience is exhausted, three empty vehicles arrive at your stop. It’s a common problem with urban bus routes. But if two math researchers have their way, it may not be a problem for long. John Bartholdi of the Georgia Institute of Technology and Don Eisenstein of the University of Chicago have devised a mathematical formula to prevent “bus bunching” — the stacking of vehicles delayed by traffic and other obstacles. Read More
When residents of Camden County, Ga., need a ride to their doctor’s office in Chatham 100 miles north, they can dial a toll-free number and supply their address. The next day, a Coastal Regional Coach will transport them to and from their destination. While these passengers ride up and down Georgia’s pristine coastline, they’re also traveling along the cutting edge of technology. Each vehicle contains a 10-inch Android tablet that helps keep the buses on track and on schedule. Read More
“Starting from Collaboration- Inter-County Coordination in Northeastern North Carolina” – focuses on how the InterCounty Public Transportation Authority (ICPTA) has provided high quality coordinated transportation in the five county Abermarle region in North Carolina. Read More
TEMPLE — In 2010, the Olin E. Teague Veterans’ Medical Center kicked off a three-year pilot program to offer rides to veterans who didn’t have a way to make it to their doctors’ appointments. Today, the service has expanded from daily trips to Gatesville to offering rides to veterans residing in cities from Brownwood to Huntsville. Read More
Reconnecting America and the Community Transportation Association of America (CTAA) today released a report that examines how smaller communities and rural regions are using transit and other mobility investments to revitalize their economies and connect residents to local and regional opportunities. “Putting Transit to Work in Main Street America” offers nine case studies looking into how improved bus networks, downtown circulators, intermodal transit centers and intercity transit improvements have helped communities address the unique mobility challenges that stem from large geographic distances, an aging population, and limited financial resources. The report features two case studies from customers using RouteMatch Software, Lower Savannah Council of Governments and Choctaw Nation. Read More
Just days after the tax election for the Capital Area Transit System won in Baton Rouge and Baker, its Board of Directors moved forward with fulfilling its first campaign promise by approving a contract to put GPS systems on buses. The board awarded a contract to RouteMatch, an Atlanta transit technology firm, for about $1.4 million. Read More
Sherman, Texas-based Texoma Area Paratransit System (TAPS) plan to pair RouteMatch Software’s integrated passenger and vehicle management technologies with Samsung Galaxy Tablets on their fleet of 104 vehicles. Serving six counties in a region approximately 62 miles north of Dallas, TAPS is also unrolling RouteMatch’s paratransit solution with automated notifications for improved passenger communications and flex deviation functionality to support 65 of their routes, including two university routes. Read More
Faced with an inland migration of its ridership after Hurricane Katrina, the Mississippi Coast Transit Authority (CTA) turned to technology to reconnect with patrons — and has been reaping the rewards of the upgrade ever since.
The transportation provider has seen a 65 percent drop in customer complaints, a 25 percent reduction of empty vehicles on the road and significant cost savings by moving to automated scheduling, routing and dispatching software for its door-to-door transport services for the elderly and disabled and bus routes after the area was devastated in 2005. Read More